Please contact us ASAP when you get banned, only send ONE email or there might be delays.
We do not replace/refund for bans of your own fault. We will check thoroughly for the reason banned. If you can't supply the above information your refund will be denied or take a long time.
- Current working username and password.(This speeds up your replacement/refund A LOT)
- PayPal / G2A Email address you used to make the purchase
- The date you bought the account
- Screenshot of the entire banned email they sent you