Frequently Asked Questions
What Is A Smurf Account?
A smurf account is a backup account, generally owned by an experienced user, that is used to play matches at a lower rating than one would normally play at. There are plenty of reasons for smurfing, such as to try a new playstyle, to boost your confidence, or to play with friends. Many pros have a smurf account and they are very easy to buy.
Can I Get Banned For Smurfing In League Of Legends?
No. You will not get banned for smurfing alone. In fact, many pros buy League of Legends accounts to smurf on and will even use the smurf account on Twitch or Youtube in front of thousands of people. We very rarely hear of our accounts being banned for smurfing, and when they are, we are happy to provide you with another one.
Can I Choose The Name For The Account?
Unfortunately, you cannot choose the name. This is because the accounts we sell have already been leveled to 30, and we needed to select a name in order to level them. We use names to help encourage a low profile for our accounts.
How Long Will It Take For The Account To Be Delivered?
Your account information will be sent via email right away after your order. If you do not see it, please check your junk/spam folder. If you still don’t see anything after 5 minutes, please hop on our discord (https://discord.gg/8TSY4ns) and send us a message. We’ll figure it out for you.
When I Buy An Account, Will It Be Fully Mine?
Yes, once you buy the account it will be yours until the end of time. No one else will ever have had access to your account other than us at AussyELO. And, we have never in our long and storied history gone back and stolen a single account. It just doesn’t make sense when we have such an efficient leveling process and a loyal customer base.
How Safe Is Buying An Account From AussyELO?
Buying a League of Legends or Valorant account from AussyELO is as safe as can be. Our site is secured using SSL technology and we use Stripe for payment processing. On top of this, there will be no one else in the world that has your account information other than us. So once you change the password and email, it’s all yours.
What is Your Warranty For Purchased Accounts?
All League of Legends and Valorant accounts purchased from AussyELO come with a lifetime warranty. This warranty covers anything that happens to your account that is outside of your control. It will not cover you if you broke the Terms of Service in any way.
What Do I Do If My Account Gets Banned?
If they are banned for reasons outside of your control, contact us on discord (https://discord.gg/8TSY4ns) with the message you received from Riot and we will help you get a new account.
I Have A Question And I Need Help Quickly. Where Should I Go?
Our discord is the best place to get around-the-clock help with issues related to orders, your account, or just a place to hang and talk gaming. You can find our discord here (https://discord.gg/8TSY4ns).
What Payments And Currencies Do You Accept?
We accept payments from Visa, Mastercard, Discover, and American Express. We also accept almost all currencies. If you are having trouble placing an order with your preferred payment method, or your currency, please contact us on discord.
Do You Offer Any Discounts?
We are currently offering discounts for both league accounts and valorant accounts. Use coupon code SEASON10 at checkout.
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